1. Refund and Cancellation Eligibility
You may cancel the Services within 7 days of the initial service request. To be eligible for a refund, the cancellation must be made within this 7-day period. After 7 days, no refunds will be issued.
2. Refund Process
If you cancel within the eligible period, you are entitled to a full refund of the amount paid for the specific Services. If a one-time service is availed, a partial refund may be considered based on the extent of the service provided. Refunds will be processed within 5-7 business days from the date of cancellation, using the original payment method.
3. Cancellation Process
To cancel the Services, please contact our customer support at contact@cyberhelptechsolutions.com. Provide your name, contact details, and details of the Services you wish to cancel. The cancellation will be effective upon receipt of your request.
4. Refund Exclusions
Refunds are not applicable under the following circumstances:
- Services provided beyond the initial 7-day cancellation period.
- If the cancellation request is not made in accordance with our refund and cancellation policy.
- If the service availed is part of an ongoing subscription or maintenance plan.
5. Changes to Refund and Cancellation Policy
We reserve the right to update our refund and cancellation policy at any time. Changes will be effective upon posting on our website.
6. Contact Us
If you have any questions or concerns about our refund and cancellation policy, please contact us at contact@cyberhelptechsolutions.com.
